Product Description
Do your clients enjoy being with you? If they do, they will bring you business. If not, someone else will get the call. The simple way to make sure your clients like you — and want to do business with you — is to mind your manners. That’s right! In the competitive field of hospitality sales, taking your business etiquette and dining skills for granted can prove to be a costly mistake. In this no-nonsense guide, manners maven Stephanie Horton raises a… More >>
Full House : Selling Rooms & Space With Style & Grace
Tags: Full, Grace, House, Rooms, Selling, Space, Style
#1 by Barbara L. Dickinson on January 7, 2009 - 7:35 am
Stephanie’s writing style is engaging and encouraging. The information is fresh, her advice is right on the mark and when applied to real life situations, actually works! I highly recommend this book to everyone in the hospitality industry. Newcomers and veterans can benefit from Stephanie’s expertise and kindly guidance. In addition, she is a truly gifted speaker with tremendous appeal. Her audiences have given consistant high marks on the quality of her delivery and the value of her information.
Rating: 5 / 5
#2 by Amy Foster on January 7, 2009 - 10:32 am
This is a must read for all of our new employees. We have several copies in strategic locations around the hotel. It is so easy to just pick it up and read a chapter or two in your spare time. The concepts are broken up into succinct chapters and are well defined. I highly recommend this book for the seasoned sales veteran, who needs a quick brush up, and the first time sales person, who needs to learn it all from the ground up. This book covers all the bases.
Rating: 5 / 5
#3 by Mona J Ries on January 7, 2009 - 10:58 am
One of the most comprehensive and information books on the market in it’s field. Anyone interested in selling rooms/meeting spaces should have this book in their reference library!
Rating: 5 / 5